Bill collectors are employed by companies whose business involves frequently receiving payments from clients, which can include anything from a phone company to a credit card one. A bill collector will be tasked with contacting the customers who’re in debt to the company, and discussing their possibilities with them. The bill collector must individually track down and contact every customer they’ve been assigned, and continue to request payment from them in case the customer delays/refuses it. A bill collector will usually be the one responsible for contacting the authorities when no resolution can be reached with a particular customer.
Becoming a bill collector is generally not a demanding task. In most cases, a high school diploma will be enough for the candidate to be accepted, with the majority of the training being provided on the job. Working as a bill collector requires strong communication skills, as the job often involves talking to customers who’re reluctant to paying or outright insulting to the company representatives – in these cases, a bill collector must not only be able to keep their calm, but also put sufficient pressure on the customer to come to terms with them.
Bill collectors tend to be on the lower end of the pay grade, earning between $25,000 and $38,000 per year. In some rare cases, annual earnings may be higher than $40,000, though these are exceptions related to specific companies that compensate their employees higher than their competitors. The outlook for career development is limited as well.